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Privacy Policy

This privacy policy details the Draeger company's policy regarding personal data and cookies on the site https://www.draegerparis.com .

This policy aims to inform you of the conditions under which the Draeger company collects personal data, the reasons for which this data is collected, the use made of it and your rights. This applies to all information provided by you or collected by the Draeger company during your navigation on the Site.

INFORMATION COLLECTION

When you browse the Site, the Draeger company may collect personal data about you. Personal data includes in particular:

personal data, such as your marital status, telephone numbers, home address to deliver your order, email address to send you the newsletter, photographs that you provide,
electronic identification data available on or from your computer (such as “cookies” or “IP addresses”). Your electronic identification data makes it possible to identify or geolocate (without being more precise than the city) your connection terminal or the pages consulted on the Site during your navigation and are generally insufficient on their own to identify you in a specific manner. nominative.
personal data, for example in the context of creating a customer account, ordering products or subscribing to the newsletter.
information relating to your browsing on the Site, under the conditions more fully described in the “Cookies” section below.
copies of the exchanges between you and the Draeger company
bank details

The Draeger company has a Personal Data Protection Officer (DPO) responsible for guaranteeing the protection of personal data. You can contact the Personal Data Protection Officer of the Draeger company at dpo[@]draegerparis.com (including to exercise your rights to delete your personal information)

USE OF INFORMATION

Any information we collect from you may be used to:

Personalize your experience and meet your individual needs
Provide personalized advertising content
Improve our website
Improve customer service and your support needs
Contact you by email
Administer a contest, promotion, or survey

DATA RETENTION

The data is kept for a period which does not exceed the duration necessary for the purposes for which it was collected:

For the management of your subscription to the newsletter, the Draeger company keeps the data for 3 years from the last contact. In the event of unsubscription, the Draeger company will deactivate the sending of newsletters.
For product orders, the data collected is kept for the purposes of executing your order, then for the duration necessary to establish proof of a right or contract; this data may be archived in accordance with the provisions of the Commercial Code relating to the retention period of books and documents created during commercial activities and the Consumer Code relating to the conservation of contracts concluded electronically.

ONLINE COMMERCE PRIVACY

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than as necessary to fulfill an inquiry and/or transaction, such as to ship an order.

The Draeger company entrusts the collection and processing of user data to subcontractors, selected with care and rigor. These subcontractors will only act on the instructions of the Draeger company, and on its behalf. They are required to respect all of the principles set out in this Privacy Policy and may only use the data they collect for the purposes set by the Draeger company. The Draeger company uses the following subcontractors in particular:

OVH – site host
Colissimo – international delivery service
MailChimp – email creation and sending platform
This list is far from exhaustive, and may be modified at any time. It is in any case the user's responsibility to regularly consult the Privacy Policy of these parties, when clearly using their services.

PROTECTION OF INFORMATION

We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

The Draeger company ensures the security of online payments. For more details, see the “Secure Payment” page.

COOKIES

A cookie is a text file that may be saved in a dedicated space on the hard drive of your electronic equipment when consulting an online service using your browser software. A cookie file allows its issuer to identify the terminal in which it is recorded, during the validity or recording period of said cookie.

When you connect to the site, the Draeger company may, subject to your choices, install various cookies allowing you to recognize the browser you are using during the validity period of the cookie concerned.

The purposes of the cookies issued are:

to establish statistics and volumes of attendance and use of the various elements making up the site (sections and content visited, routes), allowing the Draeger company to improve the interest and ergonomics of the services, as well as visibility published content;
to allow or facilitate your navigation on the site, or to provide you with the online communication services that you request during your navigation, and thus:
to adapt the presentation of the site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to the Site, depending on the hardware and visualization software or reading capabilities that your terminal has;
to memorize information relating to a form that you have completed on the site (registration or access to your account) or to products, services or information that you have chosen on the site (content of an order basket, a wishlist etc.);
to allow you to access personal spaces on the site, such as your account, using identifiers or data that you may have previously provided;
to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.

However, this use of cookies is in no way linked to any personally identifiable information on our site.

The Draeger company may include computer applications from third parties on the site, which allow you to share content from the site with other people or to make these other people aware of your consultation or your opinion concerning content on the site. .

The issuance and use of cookies by third parties is subject to the privacy protection policies of these third parties.

The Draeger company does not control the process used by social networks to collect information relating to your navigation on the site. The Draeger company invites you to consult the privacy protection policies of these social networks in order to be aware of the purposes of use, particularly advertising, of the browsing information that they can collect using these application buttons. These protection policies must in particular allow you to exercise your choices with these social networks, in particular by configuring your usage accounts for each of these networks.

The site may contain cookies issued by third parties (communication agency, audience measurement company, etc.) and allowing the latter, during the validity period of these cookies, to collect navigation information relating to the terminals consulting the site, and in particular in order to measure the effectiveness of paid referencing campaigns with search engines.

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.

UNSUBSCRIBE

We use the email address you provide to send you information and updates relating to your order, occasional company news, related product information, etc. If at any time you would like to unsubscribe from receiving emails, detailed unsubscribe instructions are included at the bottom of each email.

CONSENT

By using our site, you agree to our privacy policy.

COOKIE SETTINGS