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FREESHIPPING

Terms of Sales

Preamble

 

We are pleased to welcome you to our website www.draegerparis.com (hereinafter referred to as the “Site”).

These general conditions of sale exclusively govern the sales of products offered on the Site. They are systematically accessible on this Site by the Customer at the time of registration of the order.

Consequently, placing an order implies the Customer's full and unreserved acceptance of these general conditions of sale.

Any contrary condition posed by the Customer will therefore, in the absence of express acceptance, be unenforceable against DRAEGER regardless of when it may have been brought to its attention. The fact that DRAEGER does not avail itself at a given time of any of these general conditions of sale cannot be interpreted as a waiver of the right to avail itself subsequently of any of said conditions.

DRAEGER strives to ensure to the best of its ability the accuracy and updating of the information published on the Site, and reserves the right to correct the content at any time and without notice.

If a condition were to be missing, it would be considered to be governed by French customs and laws in force regarding distance selling.

 

Site Editor

 

Draeger with capital of 641,792 euros whose head office is located

109 rue Montmartre

75002 PARIS France

RCS Paris 572 156 594

Publication director: Olivier Draeger

Intracommunity VAT

FR86572156594

 

Site Host

 

Name, Company name, Name: OVH

2 rue Kellermann, BP 80157 – 59053 ROUBAIX cedex 1 – France

Tel: +33 9 72 10 10 07

 

Customer service

 

For any information, questions or advice, our customer service is at your disposal:

 

By telephone :

02.38.96.96.44
From Monday to Thursday
8:30 a.m. – 5:30 p.m.
Friday :
8:30 a.m. – 5:00 p.m.

 

By mail :

DRAEGER

Lombreuil BP 51005

45701 VILLEMANDEUR CEDEX

 

Or via the email address e.commerce@draegerparis.com

 

I. PURPOSE


These conditions of sale aim to define the contractual relations between Draeger and the buyer and the conditions applicable to any purchase made through the Draeger merchant site www.draegerparis.com whether the buyer is a professional or a consumer.
The acquisition of a good or service through this site implies unreserved acceptance by the buyer of these conditions of sale.
These conditions of sale will prevail over any other general or specific conditions not expressly approved by Draeger.
Draeger reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

 

II. CHARACTERISTICS OF THE GOODS AND SERVICES OFFERED

 

The products and services offered are those which appear in the catalog published on the Draeger website www.draegerparis.com
These products and services are offered while stocks last.
Each product is accompanied by a description established by Draeger.
The photographs of the catalog on the screen are as faithful as possible but cannot ensure perfect similarity with the product offered, in particular with regard to the colors, in particular since the vision of colors depends on the calibration of the screen of the Internet user.

 

III. PRICES

 

The prices appearing in the catalog are inclusive of VAT in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services.
Professional customers from the EEC wishing to benefit from VAT recovery must contact our customer service by email: e.commerce@draegerparis.com or by telephone at +33 2 38 96 96 44.

Draeger reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
Prices shown include order processing fees. Transport and delivery costs are the responsibility of the buyer.

 

IV. GEOGRAPHICAL AREA

 

The online sale of products and services presented on the site is reserved for buyers who reside in countries of the European Union:

  • Metropolitan France including Corsica
  • Germany
  • Austria
  • Belgium
  • Bulgaria
  • Cyprus
  • Croatia
  • Denmark
  • Spain
  • Estonia
  • Finland
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • The Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Sweden
  • Czechia

 

V. ORDERS

 

The buyer who wishes to purchase a product or service must:
– complete the registration form on which he will indicate all the requested contact details or identify himself if he has created a customer account;
– fill out your online basket by selecting the product(s) of your choice by clicking on “Add to basket”.
– validate your order after checking it;
– make payment under the conditions provided;
– confirm your order and payment.
Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of the right to rely on one's own conditions of purchase or other conditions.
All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.
Draeger will communicate by email confirmation of the registered order.

 

VI. RIGHT TO RETRACT

 

In accordance with the law, the Customer has a right of withdrawal for a period of 14 (fourteen) days from receipt of his order, which he can exercise without having to justify his decision or to support other costs than those necessary for returning your order, provided that the products are returned in their original packaging and in perfect condition within 14 days of delivery.

Damaged, soiled or incomplete items will not be returned.
Return costs will be the sole responsibility of the Buyer.
The return of the products must be accompanied by a return slip and the invoice.

The exchange (subject to availability) or refund will be made within 15 days of receipt by Draeger of the items returned by the Buyer.

 

VII. PAYMENT TERMS

 

The price is due when ordering.

Draeger works with Payplug, a secure payment solution. So when paying by credit card, you will be automatically redirected to the online payment platform.

You will then be able to transmit your banking details in complete security since the data is encrypted by the “Security Socket Layer” security system (SSL technology). Draeger does not have access to your bank details at any time.

 

You can also pay using Paypal. Payments will be made through PayPal's secure system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and no third party can read it during transport on the network.

With PayPal you are protected from payment to delivery. PayPal secures your financial information and your purchases are delivered or refunded.

With PayPal you can pay with a bank card (without opening a PayPal account) and benefit from secure PayPal payment.


A delivery note will be included with all shipments.

 

VIII. DELIVERIES

 

Parcels are delivered to your home by Colissimo in France and all other countries mentioned in the “geographical area” paragraph.

Draeger processes orders Monday through Friday.

In general, all orders are processed within 1 to 2 business days. Additional delays are those practiced by our transport partners. Total shipping and delivery time is estimated between 3 and 5 days.

Please note, during certain periods (Sales, Private Sales, etc.) processing times may be longer due to the large number of packages to be processed.

Delivery costs depend on the geographic area.

Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area.


Draeger makes every effort to meet these delivery times.

 

However, Draeger cannot be held responsible for the consequences due to a delay in delivery or loss for any reason whatsoever.

Delivery delays linked to the post office or any other carrier are not the responsibility of Draeger.
The risks are borne by the buyer from the moment the products have left Draeger's premises. In the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery.


Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.

 

IX. GUARANTEE

 

The products supplied benefit, in accordance with legal provisions,
- the legal guarantee of conformity,
- the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and making them unfit for use.

Any warranty is excluded in the event of misuse, negligence or lack of maintenance on the part of the buyer, as in the event of normal wear and tear of the goods, accident or force majeure and Draeger's warranty is limited to replacement. or the reimbursement of non-compliant or defective products.


In order to assert his rights, the Buyer must, under penalty of forfeiture of any action relating thereto, inform Draeger, in writing, of the existence of the defects within a maximum period of 7 days from their discovery.


Draeger will replace warranty products found to be defective. The products sold on the website comply with the regulations in force in France. Draeger cannot be held liable in the event of non-compliance with the legislation of the country in which the products are delivered, which it is up to the Buyer to verify.


The photographs and illustrations accompanying the products on the website have no contractual value and therefore cannot engage the liability of Draeger.


The Buyer is solely responsible for the choice of products, their conservation and their use.
Draeger will not be considered responsible or defaulting for any delay or non-performance resulting from the occurrence of a case of force majeure usually recognized by French jurisprudence.


All complaints, requests for exchange or refund must be made by e-mail to the following address: e.commerce@draegerparis.com, within a maximum period of thirty days after the date of delivery.

 

X. RESPONSIBILITY

 

Draeger, in the online sales process, is only bound by an obligation of means, it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of the service, or other unintended problems.

 

XI. INTELLECTUAL PROPERTY

 

All elements of the www.draegerparis.com site are and remain the intellectual and exclusive property of Draeger.


No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound.

 

XII. PERSONAL DATA

 

In accordance with the law relating to data processing, files and freedoms of January 6, 1978, personal information relating to buyers may be subject to automated processing.


Draeger reserves the right to collect information about buyers including by using cookies.

However, Draeger undertakes not to disseminate this information to anyone and will only use it within the framework of its commercial relationship with the buyer.
Buyers have a right of access and rectification of data concerning them, in accordance with the law of January 6, 1978. It is also entirely possible to consult or modify their personal data in their account.


Draeger will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.
Draeger's computerized records will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

 

XIII. LITIGATION

 

These conditions of online sale are subject to French law.


In the event of a dispute, jurisdiction is assigned to the competent courts of Créteil, notwithstanding multiple defendants or warranty claims.


Our customer service is at your disposal to answer your questions and resolve any dispute that may arise. To contact us :

 

- by email: e.commerce@draegerparis.com

- by mail: DRAEGER, Lombreuil BP 51005, 45701 Villemandeur Cedex

 

XIV. ECO-PARTICIPATION

 

Unique identifier numbers:

REP Textiles unique identifier: FR006842_11HWRZ

Unique identifier REP Papiers: FR210939_03RXPA

Unique identifier REP Emballages: FR210939_01BKWZ

Unique identifier REP Electrical and Electronic Equipment: FR006842_057GK1

Unique identifier REP Batteries and accumulators: FR006842_06RIMT