GIFT OFFER: €30 order = 1 free personalized pen

Deliveries and returns

Shipping fees

Here is the shipping cost schedule based on the available delivery areas and the amount of the order.

The different Draeger delivery methods

Withdrawal and return

Everyone can make mistakes ! You have, in accordance with the provisions of article L121-20 of the Consumer Code, a withdrawal period of 14 calendar days from delivery of the products to return them to the Seller for the purpose of exchange or refund, provided that the products are returned in their original packaging and in perfect condition. Damaged, soiled or incomplete items cannot be returned or refunded.

The return costs are your responsibility.

To make your return, please contact customer service who will provide you with the return address.

Your item must have its label and be in perfect condition.
Please enclose your delivery note with your item and keep the tracking number.

The exchange (subject to availability) or refund will be made within 15 days of receipt by DRAEGER of the returned items.