Shipping & Returns

CARRIAGE CHARGES TABLE

Here are the carriage charges according to the delivery zone and the value of the order....

WITHDRAWALS-RETURNS

In accordance with the provisions of article L 121-20 of the Consumer Regulations, the Buyer has a “cooling-off” period of 7 working days from the date of delivery of the products in which to return the products to the Vendor for an exchange or refund, as long as the products are returned in their original packaging and in perfect condition, within 7 days of delivery. Articles will not be taken back if they are damaged, soiled or incomplete. 


The Buyer must cover the full cost of returning the articles. 
Returned products must be accompanied by a return form - available on the website - and the invoice. 

The articles returned by the Buyer will be exchanged (subject to availability) or refunded within 15 days of their receipt by Draeger.

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